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The Direct Debit Service Agreement will change from 3 September 2026. The updated agreement will be available on the humm90 website from that date.

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Home / FAQs / What do I do if my humm90 Mastercard has been lost or stolen?

Related Questions

What do I do if my humm90 Mastercard has been lost or stolen?

How do I raise humm90 vulnerabilities or security concerns?

Should I provide my card details via SMS or email to complete a transaction?

Why have I received an email from humm90 asking for my login or card details?

Why have I received a password/passcode reset SMS which I never requested?

How do I know I’m on the real humm90 website?

What do I do if my humm90 Mastercard has been lost or stolen?

You need to immediately inform us that your card has been lost or stolen. We will place a temporary block on your card to prevent fraudulent transactions.

You can inform us by:

  • Logging in to the humm90 app or my humm90
  • Calling our Customer Service team on 1300 115 533 (or +61 2 8905 2904 from overseas)

We can also arrange for a replacement card to be sent to you.

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