Cancel all direct debits and automated repayments made to your humm90 account.
Check my Account and ensure there are no pending transactions. If pending transactions are present, you will need to contact the merchant.
Destroy your card and any additional cards linked to your humm90 account.
Complete our Online Closure Request form
or request closure in the customer portal (My Account)
or the mobile app
If you have a balance owing on your account, we will send you a payout quote within five business days.
Where there is no balance owing, we will close the account within five business days and send you confirmation.
- Accounts can only be closed by the Primary Cardholder or their legal Power of Attorney.
- If you have an active Long Term Interest Free plan, we will be in contact to cancel this and confirm the payout quote amount.
- You will keep access to the humm90 mobile app and online portal in case you need to access any statements.
- If you have a credit balance and we have your bank account details, we will automatically issue a credit balance refund.
- If you have a credit balance, but we don’t have your bank account details, we will call you to arrange a refund.