How do I close my humm90 account?

Step 1:

Cancel all direct debits and automated repayments made to your humm90 account.

Step 2:

Check my Account and ensure there are no pending transactions. If pending transactions are present, you will need to contact the merchant.

Step 3:

Destroy your card and any additional cards linked to your humm90 account.

Step 4:

Complete our Online Closure Request form or request closure in the customer portal (My Account) or the mobile app.

If you have a balance owing on your account, we will send you a payout quote within five business days.

Where there is no balance owing, we will close the account within five business days and send you confirmation.

Please Note:

• Accounts can only be closed by the Primary Cardholder or their legal Power of Attorney.
• If you have an active Long Term Interest Free plan, we will be in contact to cancel this and confirm the payout quote amount.
• You will keep access to the humm90 mobile app and online portal in case you need to access any statements.
• If you have a credit balance and we have your bank account details, we will automatically issue a credit balance refund.
• If you have a credit balance, but we don't have your bank account details, we will call you to arrange a refund.